We’ve thrown identity verification on its head, literally. Using simple design principles, the latest in biometric technology and best in breed security, PRIMEiD offers unmatched capability. Speed and accuracy is everything when verifying online. Ensure your customer is identified first time, every time and capture the true fails. Best of all, do so with a flexible suite of solutions that can be integrated with existing websites, apps, platforms or software solutions.
Doing business online is fundamental to the success of any Fintech company, PRIMEiD satisfies your online identity verification requirements, reporting obligations and takes pass rates through the roof! Allowing you to scale without cumbersome manual on boarding processes.
The status quo is not good enough. High fail rates, high costs per verification, poor user experience. It’s time to change and PRIMEiD is agnostic to existing and complex systems.
Impending regulatory change will require a raft of entities to conduct full KYC on their customers with little to no experience. PRIMEiD will help you meet these obligations with simplicity and accuracy.
We may collect the following types of personal information:
We may disclose personal information outside of Australia to third party suppliers, cloud providers located in various countries in Europe and Asia. When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. For example, we aim to comply with all relevant information security standards and relevant privacy legislation in each country where we operate. However, we cannot guarantee the security of your personal information.
You can access the personal information we hold about you by contacting us using the email address listed below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the email address listed below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
Level 2, 50 Bridge Street
Sydney NSW 2000
The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website. We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems. We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.
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To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.
Your use of the website and these Terms are governed by the law of New South Wales and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales.